Digital river said it is not their problem after 2 weeks. We may make a deduction from the refund for any loss in value of any Product(s) supplied, if the loss is the result of the handling of the Product(s) by you, other than handling which is necessary to establish the nature, characteristics and functioning of the Product(s). The best of both worlds. They don't fraudulently take your money. Händler Digital River Ireland, Ltd. Digital River Ireland Limited Dromore House East Park Shannon County Clare V14 AN23 Ireland + 353 61 230 000 phone + 353 61 230 001 fax Umsatzsteuer-Identifikationsnummer: IE6426071C: Geschäftsführer: Margaret McMahon KT Schmidt: Leiter Publikation: General Manager, Digital River Ireland Ltd. Where the payment is invoiced, each invoice shall be due on and made in full within thirty (30) days of the date of relevant invoice. These Terms set out all of our obligations in relation to of provision of Products and Services to you under any accepted order. By written notice terminate your order and all or any other contracts between us and you. Digital River's extensive global knowledge has helped us expand our reach to areas of the world that we would have never been able to enter into this quickly without their expertise and systems. Provided that, there are defects in Products (not being caused by your use of the Products outside their intended or recommended use or outside manufacturer's instructions). Any prices, quotations and descriptions made or referred to on this Site are subject to availability, do not constitute an offer and may be withdrawn or revised at any time prior to our express acceptance of your order (as described below). Prices may be indicated on the Site or an order acknowledgement but we will notify you of the final sale price at the time of our Acceptance. Bespoke or customised Products are made specifically to your order. Please choose one of the following options: From order to fulfillment. Solutions. Sie haben eine Zahlung über €79,99 EUR an Digital River Ireland, Ltd. gesendet . It broke after 3 weeks. Ich kann eine Abbuchung von Ihnen auf meiner Kreditkartenabrechnung nicht zuordnen. We also reserve the right to notify you of any mistakes in Product descriptions or errors in pricing prior to Product dispatch or Service provision. We shall not be responsible for any damage or losses: arising from defective installation of the Products by you; from the use of the Products in connection with other defective, unsuitable or defectively installed equipment which has not been supplied by us; your negligence; improper use of the Products or use in any manner inconsistent with the manufacturer's specifications or instructions, and you shall not be entitled to return Products which have been damaged in this way. We'll certainly clarify this charge. If you choose to proceed with your order it will be delivered to you in accordance with the revised description and/or at the increased price. By placing an order on this Site you agree to abide by these Terms. We comply with all data protection laws and will use data which could be used to identify you personally (". Watch Digital River Customer Videos, Testimonials & Customer References to decide if Digital River has the right business software or service for your company. Delivery shall be to a valid address within the Territories submitted by you and subject to Acceptance (". When you are making a Purchase, you may be given an option to prepay or not prepay import tariffs and customs duties that may be levied by the destination country, and any disbursement fees, advancement fees or similar fees that may be imposed by the shipper, broker, the customs authority of the destination country or other party (collectively, "Import Costs"). Turn Uncertainty into Opportunity: Conquer Challenges and Achieve Direct-to-Consumer Success in Today’s Ecommerce Market. Sort by Date Votes. I have now received an account and licence renewal from AVG which expires on 22 March 2018. It is not a scam. If you require more information on your rights, you should contact. responsable paiement DIGITAL RIVER IRELAND LTD Commenter. These Terms prevail over any other terms or conditions referred to elsewhere or otherwise implied. I need help installing or using my product. Provided that. You have received all of the Services ordered; or, You receive the download link for a digital Product, where you have been notified during the purchase process and given your consent to your right to cancel ending on receipt of the download link; or. Den Online Shop wickelt Digital River Ireland Ltd. ab. What is this charge? Where we fail to deliver all or part of your order, or there is any defect in or damage to a Product or Service or it does not comply with the description of the Product or Services found on the Site or notified to you we may at, Make good any such shortage or non-delivery and/or, Re-perform a defective Service or provide a refund of the price paid for the defective Service; and/or. We will aim deliver the Products or commence provision of the Services within a reasonable time. In no case do we seek to exclude our liability for (1) death or personal injury caused by our negligence (or that of our employees or authorised representatives); (2) fraud; (3) any breach of any obligation as to title to the Products implied by statute; or (4) any other liability which cannot as a matter of law be limited or excluded. If you become bankrupt or insolvent or enter into a voluntary arrangement with creditors or you take any similar action or such action is taken against you in relation to your debts; or you fail to pay any amount by the due date, we may, in respect of any Products or Services for which payment has not already been received by us: Suspend further Product deliveries; and/or, Stop or suspend provision of Services; and/or. Bitte setzen Sie sich mit uns in Verbindung. Nicole 25 août 2020 à 15:54. In the case of damage or any defect(s) in the Product: Where possible replace or repair the Product at our cost; or; Refund the price paid in respect of any Products found to be damaged or defective, including any delivery costs, Where any Product supplied is or includes software (". And everything in between. No go. The total price may change during the course of the shopping session depending on a number of factors. I can't find my order number. How to return a German order (via Digital River Ireland, Ltd.)??? Sue Watson Answered. If you buy from those websites, your charge may show up as from digital river. If you refuse or fail to take delivery of Products provided in accordance with these Terms, the Products shall nonetheless become your property and: You shall be responsible for all costs of Product storage and any additional costs incurred as a result of such refusal or failure to take delivery; We shall be entitled 30 days after the agreed date for delivery to dispose of Products and we may charge you for any costs associated with this. 0. digital river ireland ltd rip off scam that paypal obviously know about yet let continue I just happened to get an email saying that a transaction for 39.99 had come from my paypal account to a company call digital river ireland ltd so reported it to paypal as it was not me who authorised it and without me knowing its happended in the past also Je suis très surprise et fort mécontente , n'ayant pratiqué aucun achat sur votre site. Interested in Digital River ecommerce solutions for your business? If you sell any Products, to the fullest extent permitted by law, you shall hold (on a fiduciary basis) all proceeds of such sales in trust for us and in a separate account. Our acceptance of your order takes place when we dispatch your Product or when we agree to provide or a third party service provider begins to provide the Services to you. Exclusive of VAT and any other tax or duty which (where applicable) must be added to the price payable; Payment for shipping and applicable VAT or other tax or duty must be made prior to dispatch and by such methods as are indicated on the Site. For greater certainty, you should contact your local customs office for further information on the import tariffs and customs duties that may be applicable to your Purchase. Circumstances beyond our reasonable control may include (but are not limited to) any act of God, war, riot, civil commotion, government action, explosion, fire, flood, storm, accident, strike, lock-out, trade dispute or labour disturbance, breakdown of plant or machinery, interruption in the supply of power or materials. (If applicable, a Returns Policy may also set out procedures applicable to repairs or replacement of defective Products delivered.). Who can I contact? They appear to be the authorised reseller of Lenovo products in the UK markets and handle Customer Services. Contact Digital River customer service if you’re unsure about a charge on your credit card or have questions about how to install or use our products. Comments 1 comment. Our liability under these Terms (whether for negligence, breach of contract, misrepresentation or otherwise) shall be limited to the price payable for the Products or Services which are the subject of that order. Pointed me to a generic Lenovo support page which is as good as useless in Ireland - no online chat or email support. If you’re unsure about a charge on your credit card, look up your order to verify the information on our customer service portal. Provided that, the Products or Services do not match their description. I purchased renewal of licence for AVG internet security on 8 December 2017 from Digital River Ireland Sydney for 68.86 Australian as shown on my visa account. How can I get this information? The places that we deliver to are listed on the Site (", Exclusive of the costs of shipping or carriage to the agreed place of delivery within the Territories (charges for delivery are stated on the Site); and. Methods of payment accepted by us can be found on the Site. Any such additional charges for customs clearance or import duties or taxes must be met by you. I contenuti di questo negozio online sono gestiti e ospitati su una piattaforma da Digital River Ireland Ltd… Die Zahlung erfolgte über PayPal. Customer Service contact information can be found in your confirmation email or by looking up your order here. If you choose to prepay the Import Costs contained in the Estimate, you agree and acknowledge that the receiving party in the Product’s country of ultimate destination remains ultimately responsible for making entry and properly declaring the merchandise to the appropriate customs authorities, paying any applicable customs duties/fees/taxes/charges, and/or satisfying any additional import-related requirements. You shall indemnify us on demand against any out of pocket expenses incurred in relation to recovery of any overdue amounts. Soll ich beim Eintragen der Kreditkartennummer Leerzeichen oder Bindestriche verwenden? These people have not got their act together. Products licensed or sold to you under these Terms may be subject to export control laws and regulations in your country or in the country from which they are to be shipped, delivered or used. You shall be responsible for and reimburse us for all expenses which we suffer liabilities, arising as a result of our performing Services or carrying out any work on or to the Products to your specific requirements or specifications which you have requested in the Products or Services which including for example where any third party brings a claim or action against us alleging infringement of its proprietary rights. I've got the same problem and I want my money back, I have awarded to my workmate to erase all the data from PayPal, I've never accepted any payment from Digital River Ireland, Ltd. so I tried to cancel but I've been taken the amount from my bank account! Merci. In the case of Services please note that we are not the provider of the Services purchased from the Site. All Product specifications, illustrations, drawings, particulars, dimensions, performance data and other information on the Site or made available by us are intended to represent no more than a general illustration of the Products and do not constitute a warranty or representation by us that the Products will conform with the same. Thanks to them, our business is flourishing and promises major global growth in the years to come. Contact Us. Any extension of credit allowed to you may be changed or withdrawn at any time. In my experience, they are one of the most incompetent online merchants. [citation needed] Digital River is headquartered in Minnetonka, Minnesota You should contact your local customs office for further information on customs policies or duties. Wir werden den Betrag innerhalb der nächsten 1-2 Arbeitstage von Ihrem Bankkonto abbuchen. Estimated VAT Inclusive Pricing Footnote: The price indicated includes anticipated VAT that we will collect from you based on information you make available to us. Digital River Ireland Ltd. Company Number: 406071: Registered Office: Digital River Ireland Limited Dromore House East Park Shannon County Clare V14 AN23 Ireland + 353 61 230 000 phone + 353 61 230 001 fax VAT Number: … Our mission is to consistently provide the best customer service possible to support a positive shopping experience. All costs associated with the return of the Product(s) to us will be born by you and will not be refunded by us. If you choose to not prepay the Import Costs, you agree and acknowledge that (i) the actual Import Costs may be more or less than the Estimate; (ii) you (and not digital river, the broker, the shipper, the supplier or any other party) must bear the responsibility of paying all actual Import Costs; (iii) in the case that any entity other than you must pay some or all of the actual Import Costs on your behalf to effect customs clearance, you will reimburse (upon request) that entity in full for the actual Import Costs paid on your behalf; and (iv) failure by you to pay Import Costs in a timely manner may not only cause delays beyond our original delivery estimates, but also may put you at risk of potential liability for tariffs and other fees. Until payment has been made in full for any Products, you shall have possession of those Products as our agent and shall (subject to the provisions of 10.3 below) store the Products in such a way as to enable them to be readily identified as our property, and keep proper and accurate records to enable us to distinguish Products for which payment has been made in full from those Products for which payment is outstanding. In such cases, whilst we will do our best to fulfil your order, we cannot be responsible for failure or delay in doing so and in such event we may elect to cancel your order and refund any payments made.